RM provides systems, software and services designed for use in education. As the needs of education continue to change, RM continues to evolve, innovate and offer first choice ICT solutions that include after sales support.
Our after sale support service is comprehensive and flexible so that you can make choices based on individual need and value for money. Most RM services are purchased as annual contracts that give you access to a valuable range of technical resources including RM support professionals and our Knowledge Library. Where required you can add new entitlements or just increase the scope of your service at any time during the support partnership.
So that you have confidence in RM, all of our service contracts are underwritten by a Service Level Agreement where we make clear our commitment to helping your school get the most from your ICT resources and to ensure that when our help is needed, you can contact us easily and rely on high quality support.
Author: Julian Chronicle